FAQ

Creating an account is simple. Click “Sign Up,” enter your email, choose a password, and complete the short registration form. The Welcome Bonus (No Deposit) is credited automatically after you verify your email. You must be 18+ and located in an eligible U.S. state (some states like WA, ID, MI, and NV are excluded). Keep your info accurate to avoid delays during verification or cashouts. If you run into trouble, contact support via live chat or email at support@sweepsroyal.com.

New players receive an automatic Welcome Bonus consisting of 50,000 Gold Coins plus 1 Sweeps Coin. Gold Coins are for promotional play only and can’t be redeemed; the 1 Sweeps Coin is withdrawable after meeting the 1x playthrough requirement on Sweeps Coins. The bonus activates on registration and email verification, is valid in most eligible U.S. states, and is ongoing for new players. No bonus code or deposit is required. For full promo terms and other ongoing offers, check our promotions page.

No. Most no-deposit and login bonuses at Sweeps Royal are automatic and do not require a code. The Welcome Bonus activates on registration and email verification, and daily login promotions can be claimed from the promotions tab once you’re logged in. If a specific offer requires a code, the steps will be listed in the promotion details. Always read the terms and expiration dates for each promotion.

Sweeps Royal accepts common U.S. payment methods: Apple Pay, Google Pay, Visa, MasterCard, Discover, and bank transfer. Minimum purchase options for Gold Coins start as low as $5.99. Gold Coin purchases are how players obtain additional Gold Coins and Sweeps Coins during purchase promotions. Payments are processed securely, and transaction speeds vary by method—wallets and cards are usually instant, while bank transfers can take longer.

Sweeps Coins winnings become withdrawable after meeting the 1x Sweeps Coins playthrough requirement and a minimum redemption of 100 Sweeps Coins. Withdrawals are processed within 2–5 business days, and available payout methods include Visa, MasterCard, Apple Pay, Google Pay, and bank transfer. There is no general maximum cashout on bonus redemptions, but individual payments may be subject to verification checks and banking limits. Keep documentation ready to speed up processing when requested.

Winnings from Sweeps Coins carry a 1x playthrough requirement, and contributions are 100% across all eligible games—slots, table games, and live dealer titles count fully. Gold Coins are promotional play currency and are not redeemable for cash. Most bonuses are non-sticky: Sweeps Coin winnings become withdrawable once the 1x playthrough is satisfied. Promotions are usually valid for 30 days from crediting unless a different window is specified. See full terms and conditions for details.

Yes. Sweeps Royal is optimized for mobile play on modern iOS and Android devices through a responsive web platform. You can access slots, table games, and live dealer titles directly from your browser without downloading an app. Gameplay, promotions, and wallet management are available on mobile, and payment methods like Apple Pay and Google Pay make deposits quick and convenient on smartphones and tablets.

Sweeps Royal offers a large library of over 2,000 titles from top studios, including Betsoft, Evolution Gaming, NetEnt, Red Tiger Gaming, Big Time Gaming, Hacksaw Gaming, NoLimit City, Playson, and many more. The catalog includes video slots, progressive jackpots, blackjack, roulette, video poker, and live dealer games. Visit our games page to browse categories and new releases.

Sweeps Royal operates under regulated sweepstakes rules for eligible U.S. jurisdictions, and our games come from reputable providers that use certified random number generation and audited game math. We prioritize transparency, fairness, and player protection. We also enforce age and location checks, and we publish clear promotion terms so players know playthroughs, redemption minimums, and eligibility.

Verification helps protect your account and speeds up withdrawals. After registering and requesting a cashout, you may be asked to provide a government-issued ID, proof of address (utility bill or bank statement), and a selfie for identity confirmation. Email verification happens at signup to activate the welcome bonus. Provide clear, unexpired documents to avoid delays; support will guide you if additional info is needed.

If you experience login errors, payment problems, or game loading issues, first clear your browser cache, try an alternate browser, or switch to mobile. If problems persist, contact our support team via live chat for immediate help or email support@sweepsroyal.com for detailed requests. Support is available for account, payments, and technical questions, and our FAQ and troubleshooting pages cover common fixes.

Sweeps Royal encourages safe, balanced play. Tools available include deposit limits, session reminders, time-outs, and self-exclusion. Set limits in your account settings or contact support for help. If you feel gambling is affecting your life, reach out to local support organizations and consider self-exclusion. Play responsibly—set a budget, stick to it, and treat gaming as entertainment.